AI Transformation Success Stories – FY25

In FY25, Microsoft partnered with customers and partners worldwide to accelerate AI-first strategies that enhance productivity, reinvent customer engagement, modernize operations, and strengthen security.

Key Highlights:

Banco Ciudad (Argentina)

  • Adopted Microsoft 365 Copilot, Copilot Studio, and Azure, saving 2,400 work hours annually and generating $75K USD/month in savings.

Commonwealth Bank of Australia

  • Structured AI skilling, with 84% of 365 Copilot users unwilling to revert and 30% of GitHub Copilot suggestions adopted.

Make-A-Wish (US)

  • Unified data and boosted collaboration with Azure, Fabric, and Copilot, improving operational efficiency and security.

Sheló NABEL (Mexico)

  • Integrated Dynamics 365 and Copilot, achieving 17% sales growth and 5× faster reporting.

Unifonic (Saudi Arabia)

  • Deployed Microsoft 365 E5 and Copilot, reducing audit time by 85% and saving $250K USD.

Assembly Software (US)

  • Built NeosAI on Azure AI Foundry, cutting legal document drafting from 40 hours to minutes.

Husqvarna Group

  • Used Azure Arc, IoT Operations, and OpenAI for 98% faster data deployment and 50% lower imaging costs.

Members 1st Federal Credit Union

  • Built a data lakehouse with Azure tools, reducing ML model runtime by 89%.

NTT DATA

  • Leveraged Fabric and Azure AI Foundry for conversational AI, halving time to market for solutions.

University of Venda

  • Migrated to Azure and Microsoft 365, achieving 99% uptime and provisioning time cut from 6 months to 12 hours.

Elanco

  • Implemented Microsoft’s full security stack, halving security response times.

Kern County (US)

  • Deployed Microsoft Purview, saving $1M in risk mitigation.

Mews (Czech Republic)

  • Improved threat response times from hours to minutes with Microsoft Sentinel and Defender.

Puritan Life Insurance

  • Built Canvas Annuity on Azure, enabling 10-minute purchases and 700% premium growth.

Singapore Management University

  • Adopted Zero Trust and Security Copilot, reducing incident response times and costs.