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How TrnDigital Helped a Biotech Firm Reduce IT Incidents by 35% and Save $220K Annually with Managed Services

Results at a Glance

35% fewer IT incidents

in the first 3 months

$220K in annual savings

through predictable, optimized IT support

99.9% uptime achieved

with proactive monitoring

24/7 helpdesk coverage

for 600+ employees

The Client

A fast-growing biotech company with 600 employees scaling rapidly. They needed reliable IT support, stronger security, and predictable IT costs to focus on innovation and compliance.

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The Challenge

  • Frequent IT outages and long resolution times slowing R&D operations
  • Rising IT costs from reactive vendors and unmanaged tools
  • Lack of 24/7 monitoring, leading to downtime and security gaps
  • Need for scalable IT support to match aggressive company growth
"TrnDigital became an extension of our team. We saw immediate improvements in uptime and cost control, and their proactive support gave us the confidence to scale."
Director of IT
Biotech Firm

The Solution

TrnDigital deployed comprehensive managed services:

  • 24/7 helpdesk and proactive monitoring for all devices and systems
  • Consolidated IT vendors and optimized cloud licensing for cost control
  • Implemented security best practices (patching, threat detection, compliance audits)
  • Delivered a dedicated vCIO for IT strategy and growth planning

Want to cut IT costs and boost reliability?

Discover how TrnDigital’s managed services deliver predictable IT, stronger security, and freedom to focus on growth.

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