Microsoft Premier Support

TrnDigital Support backed by Microsoft Premier Support, your hotline for your Microsoft critical support needs.

How do I get Premier Support whenever I require it?

Step 1

TrnDigital’s in-house Managed Services Team will address your technical problems on-demand, providing you with industry-leading levels of support when you need it.

Step 2

We will escalate to Microsoft Premier Support on your behalf if necessary.
TrnDigital will handle the problem directly, giving it top priority in order to resolve it quickly and get you back up and running!
Veeva CRM Managed Services Offerings

Increase Productivity

Streamline operations and help IT become a strategic asset

Reduce business costs and risks

Proactively identify operational risks to minimize costly disruptions

Optimize your IT environment

Access in-depth expertise and enhance your in-house IT skills

TrnDigital’s Support Features

24*7 support for Microsoft Premier Support

Problem resolution services

Receive < 1 hour response times; easily access TrnDigital’s Microsoft SMEs.

Get Microsoft Premier support when required

Service delivery management

Our Microsoft Technical Account Managers (TAM) can escalate critical tickets on your behalf.

24*7 support for Microsoft Premier Support

Proactive services

Help equip IT with tools to understand architecture choices.

Premier support goals

Support aligned to your goals

TrnDigital is able to extend our Microsoft Premier Support for Partners channels to offer our client’s end-to-end managed support across the spectrum of Microsoft products and services. Tailored to your business priorities, TrnDigital can help former Microsoft Premier Support for Enterprise clients with pro-active engagements and support services.

Proactive Services Engagements

RAP as a Service for Azure Active Directory

Gain an insight into the health of your Azure AD environment by proactively diagnosing issues and risks.

Office 365

Office 365: Network Performance Assessment

Improve your ability to identify, resolve, and prevent issues that affect your Office 365 network.

Office 365: Security Optimization Assessment

A detailed findings report and plan of action to improve your security posture based on recommended practices.

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