Managed Service Provider (MSPs)

We provide managed IT services such as network monitoring, cloud computing, cybersecurity, data backup and recovery, and software updates and maintenance.

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Why do businesses need MSPs?

In today's fast-paced and ever-changing business landscape, organizations need to stay competitive and agile. One way to achieve this is by partnering with a Managed Service Provider (MSP)

Enhanced security

We provide advanced cybersecurity measures that help protect businesses from cyber threats such as malware, phishing attacks, and data breaches.

Proactive IT maintenance

We monitor and maintain the IT infrastructure and end-user systems, ensuring they are up-to-date and running efficiently. This helps prevent downtime and maximizes productivity.


Outsourcing IT services is often more cost-effective than hiring an in-house IT team

Access to expert IT knowledge

We employ highly skilled IT professionals who have the expertise and knowledge to solve complex IT issues quickly.

Services Offered

End User Support
  • User support using Remote Control and Login
  • Helpdesk logging of issues
  • Best practices and knowledge base
  • Onboarding & Offboarding
  • User data cloud backup

Infra Management
    • Monitoring, Alerts & Maintenance for:
      • Services
      • Virtual Instances
      • Network (Switches, Printers, etc..)

Endpoint Management
  • Enable and monitor Endpoint security for all eligible devices
  • Firewall management and basic policy management
  • Email Protection, Email Filtering, anti-phishing

Break Fix Support
  • User support through Remote Control and Login
  • Support for Windows & MAC
  • System issues, how to and Remote installations
  • Working with 3rd party vendors to resolve issues in their respective technologies.

Delivery & Governance
  • Usage reports
  • Incident and Service request reports
  • Asset Management & Inventory reports
  • Services health dashboard
  • Includes four consulting hours per month

Onboarding & Offboarding
  • Initial Setup – Device provisioning, system is setup as per standards
  • Enablement – Provide overview of IT resources, ticketing, and best practices
  • Maintenance & Offboarding -Secure deprovisioning & recover, reuse assets.

MSPs for SMBs

Small and medium-sized businesses (SMBs) often have limited resources for IT services and support. This can lead to challenges in managing IT infrastructure and responding to IT issues. We can help SMBs overcome these challenges by providing IT services and support on a flexible, cost-effective basis. By outsourcing IT services to an MSP, SMBs can improve security, ensure that their systems are up-to-date and running smoothly, and free up resources to focus on core business activities.

MSP Services for SMBs

Managed Services for Small Businesses

    Transitioning Support Expert Desk
    • Ticketing System
    • Support
    • Account unlock and Password Resets
    • Response & Triaging, Troubleshooting?
    • Support Channels (Email, Phone, Ticketing Portal, Chat)

    Security Services
    • Basic Email Protection
    • Basic Cloud
    • App Protection(SharePoint,
      OneDrive, Teams)
    • Identity Protection (Azure AD)
    • File & Link Protection

    Employee Onboarding & Offboarding Services
    • Establish Onboarding & Offboarding
    • Onboarding
    • User Provisioning, Device Provisioning
    • Day-one IT Orientation, License assignment
    • Offboarding
    • Suspend Accounts, Secure De-Provisioning
    • Repurposing IT Assets, License Revocation

    Basic Networking Services
    • Tagging managed switch ports to VLANs & supporting VPN access
    • Monitoring for the availability of network firmware upgrades
    • Adding Firewall Rules

    Monitoring Services
    • Basic Platform Health – Microsoft 365, Azure, Servers, Azure AD Connect, End Point Monitoring / Device Management

    • Device Management

    Backup Services
    • Enterprise Cloud backup
    • End Point backup

    Laptop Depot Services
    • Procurement & Storage
    • Logistics & Shipping

    Asset Management
    • Hardware Inventory
    • Software Inventory

    Partnering with a Managed Service Provider is a strategic decision that can help businesses stay competitive, agile, and secure in today's business landscape.

      Why Choose TrnDigital?

      Expertise and Experience

      TrnDigital has a team of experienced IT professionals who are well-versed in the latest technologies and industry best practices. They can help you identify areas of improvement in your IT infrastructure, optimize your systems for maximum efficiency, and provide ongoing support to ensure that your technology is always working for you.

      Proactive Monitoring and Maintenance

      Our managed services team uses state-of-the-art monitoring tools to keep a close eye on your systems and applications, identifying and resolving potential issues before they become major problems. This proactive approach helps to minimize downtime and keep your business running smoothly.


      At TrnDigital, we pride ourselves on providing excellent customer service and support. Our team is available 24/7 to answer any questions or concerns you may have, and we strive to resolve issues quickly and efficiently to minimize disruption to your business.


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